Return and Refund Policy

1. Returns

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item within [X] days of receiving it, provided it meets the following conditions:

• The item must be unused, unworn, and in the same condition as received.
• It must be in the original packaging with all included accessories and tags.
• Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

Certain items cannot be returned, including but not limited to:

• Gift cards
• Personalized/customized items
• Perishable goods (e.g., food, flowers)
• Digital downloads or software

3. Refunds

Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved:

• Refunds will be issued to the original payment method within [X] business days.
• If you paid with a gift card or store credit, the refund will be issued as store credit.
• Shipping fees are non-refundable unless the return is due to a defect or error on our part.

4. Exchanges

If you need to exchange an item for a different size, color, or replacement due to a defect, please contact us at [your contact information]. Exchanges are subject to availability.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or we made an error.
• We recommend using a trackable shipping service or purchasing shipping insurance.

6. Contact Us

If you have any questions about our return and refund policy, contact us at:
📧 [Your Email]
📞 [Your Phone Number]